Business continuity is as important today as it has ever been before.
When a company is offering vital services such as the ones offered in the world of healthcare providers and home care agencies. Interim leadership is the missing link that these types of companies need to ensure continued operations.
This term refers to when a veteran member of the company steps forward to fill the position left open by the departure of a vital staff member. It ensures that there’s no risk to those that they serve by acting as the missing link they need to make sure that nobody is left behind. This is simply the example of what a forward-thinking company is capable of.
Read on to learn how interim leadership can help your company succeed and reach your business goals.
Why do businesses use interim leadership?
Interim leaders are also brought in to help ensure home care success when a provider gap or information gap has surfaced. This usually happens by not having people on board capable of fulfilling certain needs. Another contributing factor is fast-changing healthcare regulations set forth by the government catching companies off-guard.
It can also be easier to find interim leaders because it’s a more flexible job assignment. Interim positions are brief and temporary lasting anywhere from a few weeks to a few months. Those who have been in the industry for a long time may not want to take on full-time employment. It’s also the opportunity to fill in the gap when between jobs.
With that said, let’s take a look at the “gaps” definition:
A disparity between health care needs and health care services, especially as it applies to the medically indigent.
Now that it’s clear what the “gaps” definition is, let’s move onto the “missing link” definition:
Something lacking that is needed to complete a series.
Hopefully the missing link definition coupled with the gaps definition helped steer you onto the path we’re taking here. It has plagued the healthcare industry for years. Hence why we’ve set out to help put that to a stop once and for all.
Why are interim leaders essential for hospice and home care agencies?
This is a question that has an extensive answer. In order to keep it as straightforward as possible, we broke it all down for you below.
Developing Care Plans
The personalized experience only grows in importance as the healthcare industry advances. It ensures care is given in an ethical manner. For high quality care build processes that ensure it not only now, but in the future as well. It makes sure gaps in care get filled in a way that also keeps healthcare providers in compliance with the latest laws.
Someone that’s in an interim position can do this more efficiently. The reason for this is that not only do they have a sharp eye for things, but they let care build a solid foundation for the company to grown on. All with an unbiased approach being embrace.
Ensure All Actions Are Properly Documented
Fill Gaps Previously Overlooked by Employees
Sometimes in order to close gaps you need someone to come from the outside of your organization that can see things for what they really are. All too often employees will get comfortable and this has the potential to put companies in danger. When it’s time to close gaps you need to embrace a veteran executive with the experience and knowledge to do it efficiently.
Focus on Client Outcomes/Experience
One of the biggest gaps in healthcare is that a personalized approach isn’t always embraced. The most important aspect of the healthcare industry is the level of care and the experience that clients receive. It’s a socially responsible industry and needs to be treated as such. Interim leaders can do this because they have a responsibility to the industry.
Helps Provide a Fresh Mind During Restructures
Often, it’s necessary for a new division of workers and restructure of the company to fill a quality gap. Seasoned healthcare executives can do this effortlessly and ensure the change is a smooth one for your company as a while. This not only ensures that gaps in care are properly handled, but it paves the way for a better future as well.
Implement Healthcare Tech for Improved Efficiency
In order to help ensure Medicare compliance and save time spent on certain tasks, someone coming in to fill an interim management position can simplify things. New processes can be put into place and new technology can be used to fill the provider gap left with insurance companies as well as patients.
Roll Out New & Improved Training for Employees
This is a fast-paced industry and lack of training has hurt many in the past. Not only can a division of workers be easier with interim positions, but so can training. They can easily see the root cause of a quality gap and how to fix it.
Working with Regulatory Authorities
This is most common when forced to deal with new Medicare regulations. Electronic Visit Verification is a prime example. As things develop, so does the need to close the information gap so regulatory agencies can easily see the level of compliance.
Interim Leaders Can Spawn High Levels of Success
Since interim positions are only temporary, those who fill them are more apt to fulfill their original intentions and what’s required of them to get there. They know that they have a limited amount of time to prove success on their part. This means they’ll usually go to great lengths to make it happen as it will provide them with another notch on their belt so to speak.
They’re not going to be focused on organizational politics as they don’t have to win anyone over there to secure their future with the company. Instead they’ll be able to operate in a lean manner and only exert their efforts to things that will contribute to the end goal. Their extensive executive experience provides them with what the skills they need to do this in a successful manner without limiting outcome.
Enhanced Accountability Also Becomes Present Within
When you embrace this type of employee, there’s a high chance that they’ve contributed to many corporate turnarounds during the life of their career. They won’t need to be trained like newcomers and this means they’ll be able to get to work quicker. It’s simply one of the most efficient ways that you can fill gaps in healthcare that would otherwise stunt growth.
Instead of being victim to the many organizational delays in the corporate world, they know how to identify and overcome them. Their focus will be on providing the company with what it needs to ensure stability while fueling growth at the same time.
Getting Started with Interim Leadership
Hopefully this helped fill in some information gaps between your company and the steps needed to make things better. If you want to get started with this type of leadership, it’s best to reach out to a company who can staff these needs. This ensures you get the best people for the job at hand. It’s how you can finally embrace true home care success.