In Depth, Home Care Agency Review

Every care agency is different and offers different types of care.

Here is our review of Home Helpers Home Care.

Home Helpers Home Care Review

“At Home Helpers, we work with you to help your family make the best care decisions for quality of life and peace of mind.”

Overall Rating – 9.5/10

Company Details

Summary

Home Helpers Home Care provides professional and compassionate in-home care services to seniors and all those in need of a little extra help. 

Name: Home Helpers Home Care
Website: homehelpershomecare.com
Address: Headquarters Location – Cincinnati, OH | Home Helpers Home Care offers services in nearly all 50 states across the U.S.
Phone #: (801) 990-1755

Customer Ratings

Level of Skilled Services Available – 10/10
Care Agency Customer Service – 9/10 90
Quality of Services – 9.5/10 95
Pricing/Cost – 9.5/10 95
Overall – 9.5/10 95

Care Intended For:

Home Helpers is dedicated to providing care services to not only the elderly population, but also those with developmental and intellectual differences, and those who simply need the extra help – no matter the age. According to their website, Home Helpers provides in-home care to seniors, new & expectant mothers, working parents, those with developmental disabilities, and any individual in need of continuing and recuperative home care.

About Home Helpers Home Care

The Home Helpers Mission reads: “We strive to be the extended family when the family can’t be there. Our goal is to make life easier by delivering the same exceptional care we would expect for ourselves and our families. We will provide services to support any individual, wherever they call home.” Values are a major part of Home Helpers vision. Their outlook on senior in-home care is “BOLD”, standing for Bring your passion every day, Own your results, Love what you do, Driven by excellence. This standard is expected and presented by all caregivers, local owners and corporate staff at Home Helpers Home Care.

Services Offered

Personal Care

  • Feeding
  • Bathing
  • Dressing
  • Mobility
  • Getting in and out of bed / Transitioning
  • Sitting & Standing
  • Navigating Stairs
  • Using the Restroom

Companion Care

  • Talking, Listening & Sharing Experiences
  • Playing Games & Cards
  • Reading Assistance
  • Doing Puzzles
  • Escorting to and from Check-Ups, Errands, Social Events, etc.
  • Sorting & Organizing Mail
  • Connecting with Friends and Family through Social Media, etc.

Homemaker Services

  • Laundry & Changing Bed Linens
  • Ironing
  • Grocery Shopping
  • Meal Preparation
  • Cleaning & Organizing Kitchen (including checking for expiration dates)
  • Cleaning & Organizing Bathroom
  • Vacuuming & Sweeping
  • Pet Care & Plant Care
  • Replacing Batteries in Smoke Detectors & Other Household Safety Features
  • Replacing Air Filters
  • Eliminating Tripping Hazards & Safe-Proofing the Home

Respite Care: Developmental and Intellectual Differences

  • Performing Light Housekeeping
  • Running Errands
  • Organizing & Sorting Mail
  • Shopping, Groceries, etc.
  • Doing Laundry
  • Escorting to Social Events
  • Monitoring Diet & Eating Habits
  • Assisting with Safe Bathing, Daily Grooming, and Hygiene needs
  • Assisting with Dressing
  • Organizing & Monitoring Medications
  • Providing Companionship & Participating in Wholesome Conversation
  • Entertaining (Games, Crafts, Reading, Hobbies, etc.)

Medical Care

  • Catheter Care
  • Wound Care
  • G-Tube Feeders
  • Lab Venipuncture
  • First Aid / CPR

Alzheimer’s & Dementia Care

  • Skilled Nursing Care
  • Activities to Help Sharpen the Brain
  • Daily Reminder Services

Skilled Nursing Care

  • Support for Stroke Recovery
  • Skilled Nursing Care, Including Help with: Self-Care Skills (Bathing, Grooming, etc., Mobility Skills, Communication Skills, and Cognitive Skills such as Memory or Problem Solving)

Monitoring Services

  • Monitoring Services Available 24/7

No matter where you’re located, we are here to assist you.

We simplify the process of finding affordable, quality non-medical caregiver agencies anywhere and provide reliable information about in-home care services and helpful resources for elderly seniors wanting to live at home but needing assistance to do so safely.

More Advice

What is Home Care?

Home care is an assistive service offered to individuals who need help at home. Home care will serve aging seniors, individuals recovering from surgery, individuals with chronic health disorders, or even new parents. Home care is often designed to meet the needs of the individual patient.

In-home care might include daily housekeeping, transportation, companionship, or assistance with personal care. It can also include health care by a registered nurse. Some individuals require assistance for a short period and others require ongoing care. Home care can also be catered to individuals with chronic diseases like Alzheimer’s or dementia. 

The home care services available through Home Helpers Home Care allow individuals to maintain their independence with customized in-home care assistance. In-home caregivers keep seniors safe, engaged, independent, and happy in the comfort of their own homes. In-home care providers also offer families peace of mind, knowing that their loved one is well taken care of.

Whether your loved one requires medication reminders or assistance with personal care, in-home senior care services will allow them to spend their days where they are most comfortable.

Customized Services at Home Helpers Home Care

Each experience at Home Helpers Home Care begins with a complimentary in-home consultation and assessment. During this initial visit, the patient has the opportunity to learn more about the Home Helpers program, while the organization gets to learn more about the patient’s individual needs. This ensures a perfect match between the patient and their caregiver.

Home Helpers Home Care also understands that each senior’s needs are different. Even if you’re not ready for in-home care services, Home Helpers Home Care can provide you with the resources or tools needed for a safer home life. With monitoring services, your loved one can maintain their independence, while staying safe despite medical or mobility concerns.

Home Helpers Home Care offers 24/7 monitoring services with Direct Link items. With products like Personal Emergency Response Systems (PERS) and fall sensors, you can protect your loved one, even when no one is there. Additionally, 24-hour home care and live-in home care is also available for elderly care for individuals with more in-depth needs and who require full-time care.

Home Helpers has received many awards including the Best Of Home Care Provider and the Best Of Home Care Employer. They have been a leader in the in-home care business since they opened in 1997, always prioritizing the training of caregivers and placing the needs of seniors and older adults first.

Paying for Home Care

In-home health care should be about the health and wellbeing of your loved one, without financial concerns affecting the quality of your loved one’s caregivers. Home Helpers Home Care aims to provide affordable in-home senior care to everyone. You can expect quality in-home care, regardless of your budget.

Medicare and In-Home Services at Home Helpers Home Care

Unfortunately, Medicare benefits are often limited to in-home care that is deemed as medically necessary and benefits are limited up to 60 days. Individuals who need short-term in-home care might be eligible to use their Medicare benefits as long as they are under the direct care of a doctor and the doctor determines that home skilled care is needed. 

However, Medicare will not cover 24-hour care or the senior companion program. Recent Medicare changes might make some recipients of Medicare Advantage eligible.

Medicaid and In-Home Care Services at Home Helpers Home Care

Some seniors with Medicaid may be eligible for in-home care services, even on a long-term option. Because Medicaid is both state and federal-funded, eligibility benefits will vary by state. Additionally, some family members may be eligible to receive compensation through Medicaid when caring for a loved one.

Veteran’s Insurance and In-Home Care Services at Home Helpers Home Care

The VA has many programs, some of which will cover in-home care senior services to eligible recipients. Individuals who meet the following criteria may be eligible for VA benefits:

  • The veteran or their spouse must be 65 years or older
  • The veteran must have a limited income or receive Social Security Income (SSI)
  • The veteran must have served a minimum of 90 days of active duty
  • One served day must have been during wartime

Individuals who qualify for the VA pension might also be eligible for long-term in-home care benefits. For more information, reach out to the VA office nearest you.

Private Insurance and In-Home Care Services at Home Helpers Home Care

Seniors with a private insurance policy might have in-home care benefits available. Many of the Home Helpers Home Care locations accept insurance. It is best to discuss your individual needs and insurance coverage with the Home Helper Home Care location nearest you. You can also request additional information from your insurance provider.

Dependent Care Flex Spending Account (FSA) and Home Care Services at Home Helpers Home Care

Individuals with a Dependent Care Flex Spending Account (FSA) or limited-purpose FSA might have coverage benefits available for non-medical home care.

Financial Assistance and In-Home Care Services at Home Helpers Home Care

Home Helpers Home Care aims to make in-home care services for seniors affordable. Other options might include:

  • National Council on Aging
  • U.S. senator
  • Congressional representative
  • Local Area on Aging

Discuss your financial concerns with a care representative to learn more about other options.

The cost of in-home care services can significantly vary. It is best to discuss your loved one’s individual needs with the Home Helpers Home Care location nearest you to get a good idea of expected cost. Home Care Helpers will work within your budget and help you create a care plan that works for you.

Choosing the Right Home Care Agency

The best home care agencies not only meet your families’ needs, but also provide a safe and caring environment for your loved one. Choosing the right in-home care agency is important when making the decision for a loved one to age in place. Good in-home companion care can ease family caregivers’ concerns and provide much-needed respite care.

At Home Helpers Home Care, each caregiver is carefully interviewed and selected and then undergoes an extensive background check. Then, each hired caregiver receives initial and ongoing training. The comprehensive hiring process doesn’t stop there. Home Helpers then takes the time to carefully match each caregiver to the family that best utilizes their needs.

When choosing the company that will care for your loved one, make sure you do your homework and evaluate the needs of your loved one. Additionally, it is also important to continue to evaluate your loved one’s needs and the quality of your care. Don’t be afraid to ask questions about the agencies’ training and hiring process. Ask to evaluate the care plan to ensure that your loved one is being properly cared for. 

It is also normal to want to meet the senior caregivers that will be responsible for your loved one’s care. Professional caregivers are not all the same and Home Helpers Home Care understands how important it is to match you to one that meets your families’ needs. You are an important part of your loved one’s in-home care.

How Much Does Home Helpers Home Care Cost?

The cost of in-home care services at Home Helpers Home Care tends to range between $18- $20 each hour. This is in comparison to adult home care, which can be as much as $1,517 per month or assisted living, which can cost $3,750 each month. Nursing home care tends to be even more expensive, costing on average, between $7,148- $8,121 each month.

It can feel overwhelming as you begin to navigate the cost of care for your loved one. While nursing home care or assisted living might be a requirement for some seniors, it can be an expensive choice for individuals who only require minimal assistance. Fortunately, in-home care services tend to be more affordable. The cost of Home Helpers Home Care in-home care services will vary, depending on your loved one’s needs and your individual location. The pricing can vary significantly between companion care, monitoring service, medical care, and memory care.

Reviews

Businesses in the home care industry have a particularly important need to stay up-to-date on any and all senior care trends. With that in mind, it seems that today’s people are dedicated to reading reviews about products and/or services prior to purchasing nearly every single time. This review research trend growing in popularity says one main important thing about investing in a product or service: You need to read the reviews prior to doing so, if you want the honest truth regarding experiences other purchasers have had with the business. 

Home Helpers Home Care organization understands the gravity of customer reviews and testimonials, and the role they play influencing potential future clients. That said, Home Helpers want all those who read their reviews to know that they encourage customers to leave honest feedback, whether positive or negative, regarding the services they received from the home care company. This is because they continually strive to provide top-notch senior care, and can only improve if they know what areas they’re lacking in. 

Senior care is in the business of helping people, and when you’re a part of this business, receiving positive feedback from the clients and families you serve can be one of the best feelings. Viewed as a privilege to Home Helpers, the staff here are all passionate about in-home care and helping others to live as independently as possible, in the comfort of their own homes.

“I just wanted to let you all know how pleased we are with your service. There’s a noticeable change in attitude here at the house. All the caregivers have been dependable, reliable and have sweet dispositions. Also, they’re very conscientious about getting their tasks completed. Thank you, thank you so much. We feel fortunate to have found Home Helpers.”

“If you’re reading this, you might be where we were three months ago. This is all new, uncharted territory for us, this aging thing. How to help, how to accept help, how to love enough, how to know whether or not you’re doing the right thing. How to keep them safe. And happy. We are so blessed to be under the care of Home Helpers.”

“We are so pleased with Home Helpers. The caregivers are amazing, caring, kind and very compassionate!”

“Our family cannot say enough about the professionalism and reliability we have experienced with the entire Home Helpers organization. They have certainly improved Mom’s quality of life and helped us have some peace of mind. We have complete confidence in the elderly home care provided by Home Helpers.”

“There are so many positive things to say. Home Helpers offer a wide range of services in the home of the one in need. They understand how to help and give direction when you are unsure of what to do. Their level of experience in training the staff is great. Their willingness to go above and beyond when unforeseen circumstances arise is unheard of. The workers who come are kind, helpful, encouraging, prompt, and courteous.”

No matter where you’re located, we are here to assist you.

We simplify the process of finding affordable, quality non-medical caregiver agencies anywhere and provide reliable information about in-home care services and helpful resources for elderly seniors wanting to live at home but needing assistance to do so safely.

Careers with Home Helpers Home Care

How much does Home Helpers Home Care pay their caregivers?

Home Helpers Home Care pays its caregivers an average of $11.44 per hour, but hourly pay can range between $7.25- $18.40 per hour, depending on experience and location. Caregivers with more training and experience can expect to earn a higher wage.

Each of the caregivers at Home Helpers Home Care is important to the overall mission of the organization. Not only do Home Helpers Home Care caregivers receive a competitive pay, but they are also eligible for benefits. Each caregiver who works a minimum of 15 hours per week is eligible for benefits, depending on the location in which you work.

Benefits could include health and vision insurance, mileage reimbursement, retirement plans, wellness programs, ongoing training and education, life insurance, accident policy and coverage, and even phone discounts.

Each hired caregiver will also receive a paid 40-hour training at the Home Helpers Home Care training center. This includes specialized skills like CPR and first-aid, skills that will transfer over to other positions.

What types of careers does Home Helpers Home Care offer?

Home Helpers Home Care offers many types of employment for interested individuals including caregiving and administrative roles. Compassionate caregivers are always needed to fill companion jobs. Other positions available will include Certified Nursing Assistants (CNAs), Home Care Aides (HCAs), and nursing students in training.

Previous experience is not required to apply for a position with Home Helpers Home Care as each new worker will receive paid training. However, Home Helpers Home Care does expect its employee candidates to be compassionate and willing to help others. The available employment will depend on the location nearest you and their current need. Employees can expect a flexible schedule with both full time and part-time jobs available. Overnight and weekend hours are also available with Home Helpers Home Care.

How to apply to Home Helpers Home Care?

If you’re interested in becoming a part of the Home Helpers Home Care family, then you can easily fill out and submit an application online. Each caregiver at Home Helpers Home Care undergoes an extensive background check. Additionally, each Home Helpers Home Care location is bonded and insured, ensuring that each client is protected.

How do I open a Home Helpers Home Care Franchise?

If you are a compassionate individual with a business mentality, then an in-home care franchise might be a good business decision for you. Each franchise at Home Helpers Home Care is locally owned and operated by franchise owners living and working in the local community. This means that families get a more direct and family-centered approach to their care.

When you choose to franchise with Home Helpers Home Care, you will receive a recession-proof business plan, two business models in one, world-class training, and ongoing business support. Home Helpers Home Care makes it a goal to help its franchisees succeed in the in-home care business. In fact, franchisees can expect a two-year onboarding program that ensures that each franchise has the necessary tools to succeed.

If you’re interested in joining the in-home care movement, Home Helpers Home Care welcomes you to reach out for more information and to explore the business model. You will be invited to meet the team and to learn more about the franchising process. As the need for quality care for seniors continues to increase, in-home care businesses are likely to be more in demand.

Home Helpers Home Care looks forward to welcoming you to the Home Helpers Home Care family.

More Advice

How Do We Determine Our “Top” Care Agencies?

According to a recent study, 90% or more seniors want to stay in their homes for as long as possible. We recognize the importance of honoring our senior loved ones wishes, while ensuring the peace of mind of their family members. We rate our top care agencies for their high level of professionalism and expertise in home care knowledge and services. These agencies are dedicated to providing an outstanding level of service in all home care solutions they offer. InHomeCare.com awards top home care agencies according to both client and caregiver satisfaction ratings. All of these home care agencies prove that they pride themselves on supplying quality care in every satisfaction category measured by InHomeCare’s rating system. We only recommend the absolute best home care agencies out there – so you can be confident that your loved one will receive nothing but the most exceptional care and service.

How To Find The Best Fit For Your Family

When it comes to in-home care agencies, there is not a “one-size fits all” solution. While reviewing our care agencies, try to keep the needs of your loved one in mind. Do they need memory assistance? Or, are they looking for temporary postoperative care after an injury? Each case is unique, and therefore will require a personalized care plan in order to meet all areas of need. Of course, there are great options out there for everyone, and we do our best at InHomeCare.com to cover all the important information family members and loved ones may need in order to make an educated decision regarding home care services. If you find yourself struggling to decide which home care agency would service your loved one best, make a list of your top choices and contact each of them. By inquiring about services offered, and by asking questions, you should be able to get a clear winner.